Information We Collect

When you interact with Nythova's website, contact us, or engage our IT services and software development solutions, we may collect the following categories of personal information:

Name and professional title

Email address and business contact information

Phone number

Billing and payment details (processed securely via third-party payment processors)

Technical data including IP address, browser type, operating system, and device information

User behavior, site interaction patterns, and preferences collected through cookies and analytics tools

We collect this information only to the extent necessary to provide our services, respond to inquiries, and improve your experience on our platform.

Illustration of personal information types collected by Nythova

When We Collect It

Nythova collects personal information at various points during your interaction with our website and services. Specifically, we collect data when you:

Subscribe to our newsletter or marketing communications

Fill out a contact, inquiry, or project request form

Use live chat, support features, or communicate with our team

Participate in surveys, case studies, or promotional activities

Browse, navigate, or otherwise interact with our website

We do not collect personal data through passive means without your knowledge. Any data collected through cookies or tracking tools is explained in detail in our Cookie Policy.

Illustration of when Nythova collects your personal information

How We Use Your Information

The personal information we collect is used to deliver, improve, and support our IT services and digital solutions. Specifically, we use your information to:

Personalize your experience and tailor our service recommendations to your business needs

Improve our website content, user interface, and service quality based on usage patterns

Respond promptly and accurately to customer support requests, inquiries, and project communications

Send transactional communications (such as invoices and project updates) and, where you have opted in, promotional content

Analyze user behavior to identify areas of improvement and optimize the website experience

Conduct client satisfaction surveys and gather feedback to continuously improve our offerings

We do not use your personal information for automated decision-making or profiling that produces significant legal effects. All data use is proportionate to the purpose for which it was collected.

Illustration of how Nythova uses your personal data

How We Protect Your Information

Nythova implements a comprehensive set of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Regular website security scans, vulnerability assessments, and malware monitoring

SSL/TLS encryption for all data transmitted to and from our website and services

Strict role-based access controls limiting internal exposure of personal data to authorized personnel only

Secure third-party payment processing — we do not store payment card details on our servers

While we take every reasonable measure to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at [email protected].

Illustration of data protection and security measures at Nythova

Cookies and Tracking Technologies

We use cookies to:

Remember preferences and login information

Analyze site usage and trends

Improve overall user experience

You can disable cookies in your browser settings. Basic access remains available.

Illustration of cookies and tracking technologies used by Nythova

Fair Information Practices

Nythova is committed to fair information practices in accordance with applicable privacy laws. In the event of a personal data breach, we will notify affected users within 7 business days via email where feasible. Users have the right to seek redress from non-compliant third-party processors through applicable regulatory channels, and Nythova will cooperate fully with any investigation.

Breach notifications within 7 business days of discovery

Users can seek redress from non-compliant processors via applicable regulatory bodies

CAN-SPAM Act Compliance

Nythova complies with the CAN-SPAM Act in all commercial email communications. We collect email addresses solely to send project updates, service information, and support communications. All commercial emails include a clear, honest subject line and a working unsubscribe link that is honored within 10 business days. Our physical business address is displayed in every email we send.

We collect email to send project updates, service communications, and support

All emails include clear headers, honest subject lines, and working unsubscribe links

Our business address is displayed in every commercial email sent

Illustration of CAN-SPAM Act compliance and email communication standards

California Online Privacy Protection Act (CalOPPA)

Users can visit anonymously

Policy is linked on homepage

Policy changes posted here

Users can update info via account login

We honor Do Not Track signals

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent. This does not include trusted third-party service providers who assist us in operating our website, delivering projects, or serving clients — provided those parties agree to keep your information confidential and use it only for the specific purpose for which it was shared. We also comply with legal obligations to disclose information when required by law or to protect the rights and safety of Nythova or others.

Third-Party Links

Our website may include links to external websites, tools, or partner services. These third-party sites have their own independent privacy policies that govern how they collect and use your data. Nythova has no responsibility or liability for the content, practices, or privacy policies of any linked third-party sites. We encourage you to review the privacy policy of any external site before sharing personal information. If you have concerns about any linked resource, please contact us.

Children’s Privacy (COPPA)

Nythova’s website and services are directed to business professionals and are not intended for use by children under the age of 13. We do not knowingly solicit or collect personal information from children under 13. If we discover that a child under 13 has submitted personal information to us without parental consent, we will take immediate steps to delete that information from our records. If you believe a child has provided us with personal data, please contact us promptly at [email protected].

Privacy Policy